1. Legal assistance is a part of our clients’ business.
This means that we do not focus on selling ready-made legal products. Ready-made legal products – “incorporation of a limited liability company”, “incorporation of a limited liability company sp. k.”, “judicial recovery of a small receivable”, “checking a draft contract for risks”, “drafting a draft contract”, “implementation of RODO” – are the starting point to get to know our clients’ business and to take part in the tense adventure of achieving their business goals.
2. We need to know our client in order to be able to help them.
Some clients think they are running a standard business. For example, they are an IT company, an online shop, a film distributor, a sales representative and so on. Consequently, they assume that they have identical legal problems for which there are ready-made solutions.
This is not the case. Every client is different. Everyone runs their business differently, although sometimes they don’t know it (we do, because we see the whole spectrum of cases). Everyone sets different goals and achieves them differently. Everyone has a different overall legal competence and a way of communicating with us and facing problems that is specific.
It is only by knowing the Client that we can understand the legal problem he poses.
3. We have to settle accounts in a transparent and predictable manner, although this is very difficult for us.
Only contracts made in emails or, for more serious amounts and relationships, written ones. Of course, some of our colleagues have long-standing and satisfactory client relationships without written contracts. Others have such agreements and yet the relationships turn out to be conflictual and full of ambiguities.
In our view, in any case, the written nature of the contract reduces the chance of conflict and we therefore ask you to accept this form in your dealings with us.
Our clients want to know how much it will cost them to achieve their business goal with our assistance. They want to know, for example, how much it will cost to limit or exclude unfair competition, to prepare a package of IT agreements, to set up several companies to optimise their business legally and tax-wise, to make optimal use of the covid 19 Shield, etc.
On the one hand, a lump-sum valuation of our assistance by achieving your business goal is not possible. On the other hand, it is possible to price standard legal products (point 1). There is even a whole niche of the legal aid market in Poland, developed by companies offering such products (Ltd. establishment, court vindication, ready-made contracts or even helping women in their fight against ZUS, etc.).
As a rule, we are able to offer sums “from … up to …”, as well as we are able to support our clients in controlling their legal assistance budget (information in emails about working time, client’s Internet registry of time of legal assistance and cases, keeping time specifications up to date on the ongoing basis). If a client wishes to limit himself to the use of the legal product, he receives a flat-rate offer. In situations of financially measurable successes resulting from our joint work, we offer a success fee in addition to the base fee, which also allows us to optimise legal assistance expenses.
However, we know from experience that the value of our assistance can be measured in two ways. Firstly, paradoxically – by not using it and thus entering into the realm of legal risks that materialise over time. This is sometimes painful for our clients, and using our assistance in such a situation is always several times more expensive than before such risks materialise. Prevention is better than cure. Secondly, by the use our assistance and careful observation of the work processes and their results, i.e. through making a comparison how they would have worked with us and how they would have worked without us.